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Frequently Asked Questions
For UAE residents, the required documents are the Emirates ID and driving license.
For visitors, the required documents include the passport, visit visa, home country driving license, and international driving permit.
The insurance policy covers accidental damage. When making any booking, ensure that car insurance is included in your car rental package.
Fuel is not included in the rental of the car. Customers are responsible for refueling, and the tank should be filled before returning the car.
The following are the general terms and conditions:
- You are allowed to rent a car if you are legally permitted to drive in the United Arab Emirates.
- Generally, there are mileage limits specified for each car. Exceeding these limits may incur additional charges.
- For the cancellation policy, please check the details on each car’s detail page.
- Vehicles rented specifically for off-road use should be used for that purpose only.
- Additional charges may apply if renting a car with a driver.
Toll charges are applied per toll if not included in the rental package. Additional charges may apply for any traffic violations or accidents.
Generally, a security deposit must be paid using a credit card. Please check the details on each car’s detail page for more information.